Dashboard Design

Client

5

KVP Business Solution

Tools used

5

Figma

Deliverables

5

UX Design

5

Styleguide

Overview

To design a dashboard for displaying internal business unit performance in one single platform.

To automate the business performance tracking across internal departments so that it becomes easier for management to do yearly planning

Challenges

M

No one-stop platform to view department performance

M

Manual report preparation

Solution

Design a web portal so every department can update its status in a timely manner.
Design a dashboard, to present important KPI’s in a view.

My Role

Visual Design
UX Design

Creative process



Define



Ideate



Design

Discovery

After understanding the business goals, I planned to conduct a strategy workshop with the stakeholders to define the UX KPIs and overall project requirements. The project took almost 2 months to complete and handoff to the client product team to develop.

I started with some research and learnings about best practices for designing Dashboards. I gathered a couple of design inspirations from Behance and Muzli.

Define

Started brainstorming sessions with the stakeholder and other department heads to ideate on possible solutions. The goal of this process was to figure out the below areas.

The KPIs to track on the platform from different verticals of the organization
To understand different tasks users willing to perform by creating User stories & HMW (How Might We) questions.
Create an information architect to understand the functional aspect of the product from the project manager.

Design

I started with creating the wireframes to validate the content layout for the portal. After creating the hifi mockups I also performed Usability to validate the designs.

Usability findings

Key impact

Before starting the project, we decided to track some of the metrics to define UX success. The insight is from a period of 6 months post-launch of the application.

Time saved – 50%
Reduced server downtime – 35%
Incidents – 40%

Key learnings

Creating the information architect with a complete understanding of the functional side of the product is crucial. It helps the designer determine the interaction.
Improved communication skills as there were multiple meetings and presentations with the stakeholders and client management.
Developer collaboration is very helpful early in the design process, as it helps to overcome design debt.